CHAPTER VIII: MISCELLANEOUS Section 94. Measures to prevent unfair trade practices in e-commerce, direct selling, etc. This gives the Central Government the power to actively regulate modern trade practices. 94. Government Power to Regulate E-commerce and Direct Selling: Section 95. Presidents, members, Chief Commissioner, Commissioner and certain officers to be public servants. This section grants […]
CHAPTER VII: OFFENCES AND PENALTIES Section 88. Penalty for non-compliance of direction of Central Authority. This section establishes a criminal penalty for ignoring orders issued by the Central Consumer Protection Authority (CCPA). 88. Punishment for Ignoring the CCPA: Section 89. Punishment for false or misleading advertisement. This section establishes a direct criminal penalty for companies
CHAPTER VI PRODUCT LIABILLITY Section 82. Application of Chapter. This marks the transition to the new liability rules. 82. Scope of Product Liability Rules: Section 83. Product liability action. This clarifies the formal complaint process under this new chapter. 83. Who Can Be Sued (The Opposing Parties): Section 84. Liability of product manufacturer. This defines
CHAPTER V: MEDIATION Section 74. Establishment of consumer mediation cell. This marks the start of the dedicated system for alternative dispute resolution. 74(1) State Level Cells: 74(2) National Level Cells: 74(3) Composition of the Cell: 74(4) Cell Maintenance and Records: 74(5) Quarterly Reporting: Section 76. Nomination of mediators from panel. This explains how a specific
CHAPTER IV: CONSUMER DISPUTES REDRESSAL COMMISSION This chapter establishes the three-tier system of Consumer Courts (Commissions): District, State, and National. Section 28. Establishment of District Consumer Disputes Redressal Commission. This section establishes the lowest tier of the consumer court system, located in every district. 28(1) Establishment in Every District: 28(2) Composition of the District Commission:
CHAPTER III: CENTRAL CONSUMER PROTECTION AUTHORITY Section 10. Establishment of Central Consumer Protection Authority. This is a landmark section, as it creates the primary regulatory and enforcement body of the Act, the CCPA. 10(1) Establishment, Name, and Purpose: 10(2) Composition: 10(3) Headquarters and Offices: Section 11. Qualifications, method of recruitment, etc., of Chief Commissioner and
CHAPTER II: CONSUMER PROTECTION COUNCILS Section 3. Central Consumer Protection Council. This section deals with establishing the Central Council, which is the national advisory body for consumer affairs. 3(1) Establishment and Name: 3(2) Nature and Composition: Section 4. Procedure for meetings of Central Council. This section outlines how the Central Council should hold its meetings.
This guide breaks down the complex legal language of the Consumer Protection Act, 2019 (CPA 2019) into simple, easy-to-understand points, with clear examples of how these rules affect you, the consumer, in your daily life. CHAPTER I: PRELIMINARY Section 1. Short title, extent, commencement and application. This section simply introduces the Act and defines where
CHAPTER XV: MISCELLANEOUS Section 74: Registrar of Copyrights and Appellate Board to possess certain powers of civil courts This section gives the “copyright authorities” the powers they need to conduct a proper investigation, just like a real court. The Legal Text “The Registrar of Copyrights and the Appellate Board shall have the powers of a
CHAPTER XIV: APPEALS Section 71: Appeals against certain orders of Magistrate This section deals with appealing a Magistrate’s decision about seized goods from a criminal case. The Legal Text “Any person aggrieved by an order made under sub-section (2) of section 64 or section 66 may, within thirty days of the date of such order,
